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FAQs

Will the SWI driver go room to room and collect the red bags and full sharps containers?

Unfortunately, we are unable to do this because of the time constraints of the route. When the driver arrives at your site, they can wait for a few minutes while you gather up the waste. If the wait becomes excessive, the driver will have to leave, and you will have to call the office to reschedule your pickup. We suggest that you have a central collect point where you put all the waste prior to us arriving at your site so that there is as little inconvenience to your staff as possible.